Tuesday, 22 November 2016

How we leveraged the power of location-aware technology to solve a real world problem

As the government and the people of India come to terms with the unique set of problems posed by the #demonetization move, the country still reels under the pressure of serving a primarily cash based economy of 1.3 billion people. Apart from the actual dearth of cash in the system, a lot of problems are being caused by information asymmetry and misutilization of resources. The consequences are long queues outside banks and ATM's, overworked bank employees, malfunctioning equipment and overall mayhem throughout the nation.
Being a location aware platform, bringing in the hyper-local flavor to providing a crowdsourced solution to the above problems was an obvious step. The challenge was however to get over the app only mentality and quickly integrate with other available channels with existing checks and balances for validation of information making adoption of the services more convenient for users.
The Facebook messenger bot is a very interactive channel for discovery of information and is also supported by a much lower barrier to adoption. Since we had thrown it live in production a week back, this was a very good opportunity to test out the waters with a first set of users. Chat with us here-http://zerch.in/bot/
The web channel has a 'Captcha' verification to increase genuity of information captured. Visit website- http://zerch.in/nearbyatms/ . The app channel was leveraged on both Android and iOS platforms with users able to view and update information for nearby ATM's and banks. Get the app here- bnc.lt/zerch
The plan is to now add information on where the old currency notes can be exchanged or used which will further help in dealing with the problems at hand.

Tuesday, 2 August 2016

Zerch iOS Release (1.8.0) Review: Offer List Revamp, Apple Maps & The Road Ahead..!

A loud shout-out to our ever growing community of people who have been a part of the Zerch Journey for quite some time now and we profoundly cherish every bit of it, least to say; it would not have been possible without you people. We are coming back after a pretty long break but never the less it wasn’t the time lost rather we were evolving in the technical space to give best services to our customers at the same time working around the clock, thriving for excellence.

In keeping up with the tradition of our latest iOS version (updates/releases happen once in every two weeks), our latest release saw couple of major transformations which helped us in providing a better modified user interface and experience.
To begin with, this particular release saw the revamp of the Offer List Architecture. The offer list that traditionally used to be displayed would also fetch the offer details which was not necessary and was causing delay in response time.
The biggest pain point in this approach was the caching problem. Typically, in cell phones and networks, a cache usually refers to a memory storage area in the phone or network that stores copies of information that is likely to be needed in the near future, so it can be accessed faster. For example, when you visit a web page on your phone, a copy of the page may be stored in the phone's cache memory. Then if that page is requested again, it can instantly be displayed from the cache, instead of waiting for the page to download from the Internet again.

So, when the offer list is being called along with the offer detail; an unnecessary cache to data was taking place which was making the entire process slow and tedious. Also, earlier; the offer list could be displayed in the absence of internet (offline offer listing) which was creating confusion for the end customers and causing disparity.

So, in order to get these issues sorted, the new release saw the revamp of the entire Offer List ecosystem. Currently, when the call is made for the offer list, only the data for offer list is fetched. Once a particular offer is selected, only then the fetching of offer details happen. This could take place thanks to our technical wizards who changed the core data right from the point where it is handled and executed. The approximate turnaround time for this entire process was 2 weeks.

Another highlight of this release was the lazy loading animations which can be clearly seen in the offer list scrolling part as well as when the app is initiated before coming onto the landing page.

Lastly, the transformation aspect which involved moving away from Apple Maps to Google Maps. The problem with using Apple Maps is more memory usage. The memory was not being released even while moving from one screen to another. Thanks to Apple Maps (rhetoric), the Operating System (iOS) kills the app if it is running in background when the memory level reaches a critical value. So, it made all the more sense to move to Google Maps and luckily for us it worked out pretty well.

This was all about our last release. We have exciting plans & features in the pipeline keeping the iOS environment at the heart of all things. Keep watching this space for more updates, upcoming releases and their review story.

More and more exciting offers are being added as you read on…!

As always, keep watching this space for more, as it only gets better from here! 

Team Zerch

Follow us on Facebook / Twitter / Instagram for the latest updates

Tuesday, 3 May 2016

A Lot Can Happen Over Coffee :)

Hey there!

We now bring you an offer on your favorite Cafe Coffee Day outlets!
Get flat INR 100/- OFF on ANY cappucino. :)


Download the app and avail the offer now!

P.S. This offer is valid in all CCD outlets pan-India! :D

Team Zerch
Follow us on Facebook / Twitter / Instagram for the latest updates.


We are LIVE in Hyderabad!

Hey,

We are LIVE in Hyderabad, in addition to Delhi-NCR, Bengaluru and Pune.


We have been working on giving our customers an amazing experience!

  • We have now about 350k+ shoppers and 5000+ merchants on-board.
  • We have a number of featured deals for you, from many of your favorite brands like PVR and CCD.
Keep watching this space for more, it only gets better! 

Team Zerch
Follow us on Facebook / Twitter / Instagram for the latest updates.

Saturday, 13 February 2016

Hey, we are now there in PUNE :)

Hey,

We are glad to expand to PUNE, right after Bengaluru and NCR and have been LIVE for two weeks now


So, what makes this launch special for us:

  • The on-boarding processes have improved a lot, helping us get the right deals and right merchants. We are highly encouraged to see the positive response from merchants to Zerch
  • We are working on cool hacks that would help us do personalized marketing ans we hope we can do much better at match-making between our consumers and stores

As always, do follow us for more updates and get the latest app to have best Zerch experience 

Team Zerch
Follow us on facebooktwitterInstagram for latest updates

Thursday, 29 October 2015

Phew! We are growing big time

Hey there!

Finally get to do a blog post after a month, a well-spent month.
  • We have started witnessing huge growth in both the cities (Bengaluru & Delhi-NCR) we are live - 50k+ shoppers (and growing) are checking our deals now  
  • Our operations are getting stronger day-by-day, with every problem we solve. You would be observing this impact in the coming days; in the quality of offers
In case if you haven't checked our latest deals, you should do now as we have got some great offers from your favorite stores.

Also, our product teams are working on cool features that are going to be available shortly. Do watch out for upcoming update of app for both android and iOS - we are sure you would find it more useful and easy to discover the deals you would like to.


Team Zerch
Follow us on facebook/ twitter/ Instagram for latest updates

Monday, 7 September 2015

Zerch launch in NCR

We are glad to announce the launch of Zerch in NCR (New Delhi, Gurgaon, Noida). The latest app is available for download for both Android & iOS at www.zerch.in/download

We are in the process of adding more & more EXCLUSIVE partners and pan across NCR quickly. 

For any queries, please feel free to contact us at feedback@zerch.in